Flew up from CVG on SkyWest metal today, CRJ900, a really nice plane particularly in first class on the "A" side.
As the title of the post implies, not all was perfect, even though the flight was on time.
As in:
We are on the approach to ORD. A flight attendant grabs the mic and states that "I'll go over the connections with you for those who are connecting in Chicago. If you are going on to Los Angeles, that flight departs from gate B6".
Only one problem. ORD is not a Delta hub, this genius was reading the connections for the prior flight that this CRJ had made into CVG. And she read them all off! And there was absolutely no acknowledgement or ownership of this bush league stuff.
I really wonder why the airlines hire this kind of brain power to "ensure our safety".
Next, and this is worse, the CR9 parks at the gate. And we sit. And we sit. It's the same old tired Delta story; no agent is available (due to "austerity") to attach the jet bridge.
This holds us in the hull for 10 extra minutes. The cockpit was exasperated; they kept apologizing.
And I wanted to pick up the phone and call Virginia Avenue and ask them why Southwest never has this problem. Not one time on SWA metal have we been forced to stand in the aisle.
And just when I thought DL had all the dots connected. Sadly, still, no.
No comments:
Post a Comment